Terms and Conditions
Welcome to T.S.R. Ltd. (hereinafter: “the Site”). The Site is operated by T.S.R. Ltd. (C.P.: 514550185) (hereinafter: “the Site Management” or “the Company”). The Site serves as an e-commerce site that offers, (among other things) various products for sale (hereinafter: “the Products”). General The provisions of these Terms and Conditions apply equally to both genders, and the use of the masculine is for convenience only. The provisions of these Terms and Conditions and the Terms of Use appearing on the Site define the legal relationship between the Customer and the Site, the Terms of Use of the Site and/or the ordering of products from the Site and indicate the Customer’s consent to these Terms and Conditions and additional terms appearing on the Site. The Company may at any time, at its sole discretion, update these Terms and Conditions. These Terms and Conditions apply to the use of the Site and the services included therein via any computer or other communication device. (such as a cell phone, various tablets, etc.) They also apply to the use of the site, whether via the Internet or via any other network or means of communication. Nothing in these regulations shall derogate from the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: the “Consumer Protection Law”) and the regulations enacted pursuant thereto, insofar as they apply to the site (hereinafter: the “Provisions”), except in cases where it is possible to stipulate as aforesaid provisions and such stipulation was made within the framework of the site, whether explicitly or implicitly. The Company and the Site Management do their best to present the most complete and comprehensive information regarding the product, including images, notwithstanding the provisions of this section, it is clarified that inaccuracies and/or errors and/or omissions may appear on the Site in good faith and without malicious intent and/or with the intention of misleading, and the Company, the Site Management and the Site will not bear any responsibility arising from such inaccuracies and/or errors. The chapter titles are provided for the convenience and orientation of the customer and will not be used in the interpretation of the regulations. A clerical error in the description of the product(s) will not bind the Company. The product images on the Site are displayed for illustrative purposes only. In addition, there may be differences in appearance, color, size, etc. between the product as it is displayed on the site and the product in reality. You may not copy and use, or allow others to use, in any other way, the contents of the site, including on other websites, in electronic publications, in print publications, etc., for any other purpose. The date recorded, for all purposes, on the company’s computers is the decisive date for everything. Registration on the site In order to place an order for products, the customer must register on the site using an online registration form. Any person, including a company, may use the site, including making purchases through the site, subject to, among other things, being competent to perform legally binding actions, , having a valid credit card issued by one of the credit card companies (above and below: the “Orderer”). Registration is one-time, after which the Orderer will not be required to re-register each time when making a purchase. When registering on the site, the Orderer must enter a username and password as well as his/her e-mail address. If the Orderer forgets his/her password, the existing password as entered during the initial registration on the site will be sent to him/her to the e-mail address entered on the site. In the future, if and when the Orderer requests to purchase additional products, the Orderer will be identified by the Orderer’s name and the password he/she chose. The Orderer’s details will be updated according to the data that will be filled in by the Orderer in the online registration form on the site. The site management may from time to time require additional identification details. Without derogating from the above, the company may prevent any person from using the site, temporarily or permanently, at its sole discretion and without providing prior notice, including in any of the following cases: Performing an illegal act and/or violating the provisions of the law; Violating any of the terms and conditions of these regulations; Intentionally providing incorrect details; Performing an action that may harm the proper operation of the site and/or any of the suppliers and/or any third party; The credit card in the possession of the customer has been blocked or restricted for use in any way. Purchase of products on the site The purchase of products will be made by adding products to the shopping cart. After adding products to the shopping cart, the customer will enter the following customer information in the online form designated for this purpose during the order process: first name, last name, phone number, e-mail address. In addition, the information of the recipient of the order must be provided, first name, last name, phone number, town, street, house number, floor, apartment, entrance and any other identifying information that may help the delivery operator easily locate the property to which the order is being delivered, including notes and information regarding the delivery operation and/or if the recipient of the order is not at home. The fields marked with an asterisk are mandatory and without them the order cannot be completed. In order to prevent any possibility of a delivery error, the customer must provide only accurate and correct information. When completing the order, the customer will confirm the order details and the correctness of the information provided. Filling in all the details is a prerequisite for placing the order, in order to place the order efficiently and without any problems, and therefore care must be taken to provide all the details accurately. The ordering party’s details will be updated in accordance with the provisions of the online order form on the site. Filling in all the details required to purchase the product by the ordering party will be considered placing an order (hereinafter: “the order”). Upon receipt of the order, the site will check the credit card details and only after approval by the credit card company and/or after receiving approval from PayPal as explained below, will the operation be approved and a final confirmation of the order will be issued. The customer’s charge for the product will be made via the credit card and/or through the PayPal account as explained below, all subject to the availability of the products in the company’s and the site’s inventory. The details as entered in the order form by the ordering party will constitute conclusive evidence of the correctness of the actions. How to pay for the order Payment for the products will be made by credit card or through an account in an “electronic wallet” service such as PayPal (WWW.PAYPAL.COM) and any similar service , as may be available for use on the site, from time to time at the discretion of the site management. If the customer chooses to use a credit card to make the payment, the customer will be asked to provide the credit card details, ID, card type and validity. If the customer decides to pay via PayPal, the company will be able to collect payment for the products only after receiving approval from PayPal. The use and receipt of approval from PayPal are subject to the Terms of Use of the PayPal website. The website management reserves the right to discontinue the use of any payment method on the website, to allow the use of additional payment methods and to apply different payment arrangements to different types of credit cards or payment methods that the website management will respect. After the payment details have been entered in the online order form, the customer will be sent a confirmation via e-mail that the order details have been received. It is clarified that this confirmation does not obligate the website management to provide the ordered products and only indicates that the order details have been received by the website management. Immediately after placing the order, the website management will check the payment method used by the customer, an appropriate notification will be given to the customer that the order has been approved and his account will be charged for the cost of the service. In the event that the transaction is not approved by the credit card company or by the PayPal account or any other payment method that may be available at that time, the customer will receive an appropriate notification of this and the website management will contact the customer in order to complete the transaction or cancel it. Confirmation of the purchase operation is conditional on the availability of the purchased product in stock on the requested delivery date and/or on the date of the order. If it is not specified that the product is not in stock and the product has not been downloaded from the site by the date of the order, the site management will not be obligated, subject to the site management refunding the customer any amount paid if it was paid to the site management and/or canceling the charge if it was made for the purchase operation. It is clarified that there may be situations in which, although the item is displayed on the site as being in stock, in reality it is missing and cannot be supplied. In these cases, the transaction will be canceled and the customer will not have any claim in this regard, subject to the refund of the amount paid by the customer. The delivery date will be determined from the date of confirmation of the transaction by the credit card company or confirmation from the PayPal account or other available electronic wallet service that has been approved. If the customer was mistakenly charged by the credit card company, the customer must notify the site management in order to make a credit accordingly. Delivery and transportation of the products The product will be delivered by the site only after receiving payment confirmation from the credit card company and/or from the PayPal account, meaning that the product has been paid, as detailed above, the product will be delivered to the address that the customer entered and/or provided when placing the order in the online form. The site undertakes to deliver the goods within the delivery time to the requested destination and will do its best to ensure that the product arrives quickly. The site management will do its best to deliver the products quickly and within 14 business days from the date of receipt and confirmation of the order if sent by registered mail and within 3 business days if sent by courier. The product delivery times only include the calculation of business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday evenings and holidays). The deliveries that will be provided by the delivery company on behalf of the site management are in accordance with the terms of the delivery company, the delivery company’s distribution areas and in advance with the recipient of the order. If the company is unable to Shipments to make the shipment to the shipping address for any reason. The site management will notify the customer and work to find an alternative solution that will meet the wishes of both parties. In cases where the products are delivered via Israel Post, to the shipping address provided by the customer when placing the order. The products will be sent subject to the delivery time of Israel Post and cannot be monitored and controlled by the site management and/or suppliers. The delivery dates indicated on the site and above do not apply to products that are out of stock on the site and/or the relevant supplier. Shipments are made by a courier company, through which the products will be transported. The terms of the courier company will be binding on the customer. Shipping fees – In addition to the price of the ordered products, the customer will be charged a shipping fee. The amount of the shipping fee will appear at the end of the ordering process according to the shipping method chosen by the customer, unless otherwise specified. Shipping fees will be paid with payment for the product. In the sale by installments using a credit card and/or through the PayPal account. The site may charge the shipping fees upon charging the first payment. The site will not be responsible for any delay and/or delay in the delivery and/or non-delivery of the products caused by one of the following reasons: Force majeure and without prejudice to the generality of the aforementioned war, military operation, emergency operation and/or natural disasters and/or events beyond the control of the site such as strikes and shutdowns in general markets and/or with suppliers of services or goods necessary for the production of supplies or transportation of the product. Any reason beyond the control of the site and/or the company. For a reason related to the delivery operation. The delivery times of the products indicated include only the calculation of business days (Sunday to Thursday excluding Friday and Saturday, holiday evenings and holidays). The customer must immediately notify the site if the product has not been delivered within the delivery period detailed on the site, in which case the new delivery time will be calculated from the date of coordination New date. Be sure to fill in accurate and up-to-date details. In the event that the products are returned to the company due to incorrect details, the customer will be responsible for shipping and handling fees. Cancellation of a purchase by the customer The customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law and the regulations established thereunder. Without derogating from the foregoing: Cancellation will only be made by written notice to the email address: [email protected] Cancellation of a transaction by the customer will not be permitted for the purchase of certain items as specified in subsection 14C(d) of the Consumer Protection Law. Cancellation of the transaction by the customer is subject to the product being returned to the extent that this is reasonable or possible in its original packaging. After receiving the cancellation notice, the customer will be refunded the amount paid by him for the product, minus cancellation fees (shipping fees are not part of the product price and will therefore be deducted separately from the refund) at a rate of 5% of the transaction amount or NIS 100, whichever is lower. In the event of cancellation of a transaction due to a defect or non-conformity, the customer will not be charged any cancellation fees. Additional provisions of the Consumer Protection Law regarding the cancellation of the purchase by the customer, including regarding the obligation to return the product, will also apply. Cancellation of a purchase by the Company The Company shall be entitled, at its sole discretion, for any reason, and at any time, to cancel or terminate a transaction and/or sale and/or cancel an order, in whole or in part, and/or the operation of the site, in whole or in part. Notice of such cancellation or termination will be provided to the user or customer, and the Company will refrain from charging the customer’s credit card or refund any amount paid. and for the products, to the extent paid. Except for the refund of the transaction amount as stated, the user or the customer shall not have any claim, claim and/or demand against the company and/or the supplier for the cancellation of the transaction as stated in this section. If it is discovered that a product is out of stock, the site may cancel the order or offer an alternative item of equivalent value. If an order is canceled as stated, the site will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including but not limited to damage due to the purchase of the item from a third party at a higher price. Copyright All intellectual property rights, including patents, copyrights, designs, samples and trade secrets, are the property of the company alone or of other third parties who have authorized the site management to use them. These rights apply, among other things, to the data on the site, including the list of products, description and design of the products and any other details related to its operation. These rights also apply to the website name and domain name (www.amakim-s.com ) of the website, the trademarks (whether registered or not) are all the property of the company. They may not be used without its prior written consent. You may not copy, reproduce, distribute, sell, market, rent, or translate any information from the Site, including trademarks, images and texts, product design, product images, etc., without obtaining prior written permission from the Company. You may not link to content from the Site that is not the Site’s home page (deep linking), and you may not display or publish such content in any way, unless the deep link is to the Web page on the Site in its entirety and as it is, so that it can be viewed and used in a manner completely identical to the use and viewing of it on the Site, and this with the consent of the Site’s management. The Site’s management may order the cancellation of a deep link even after giving its consent, and this at its sole discretion, and in this case you will not have any claim and/or demand and/or claim against the Site’s management. Liability The Company (and/or anyone on its behalf) does not bear any direct or indirect liability for damages arising from and/or related in any way, for their correction, The assembly and/or replacement of the products. The Company (and/or anyone on its behalf) does not bear any direct or indirect liability for damages arising from the use and/or reliance on information published on external sites, which can be reached through any of the services on the site. It is clarified that the Company does and will do its best to cooperate with reliable and reputable suppliers only. The Company (and/or anyone on its behalf) does not bear any direct or indirect liability for damages arising from and/or related in any way to the use and/or performance of the site. In any case, the Company will not be liable for any activity of any other party that is not under its full control. Confidentiality and Privacy All personal details of the customer (name, e-mail, etc.) will be stored in the company’s databases. The company will not transfer the customer’s personal details to any party other than suppliers, if necessary, and only for the purpose of Completion of a transaction. The Company will not make any use of the details of the customer’s payment method except to make a payment for a transaction that the customer requested to make, and these details will not be transferred to any other party except for this purpose. For the avoidance of doubt, the details of the payment method are not stored in the Company’s databases. Notwithstanding the above, the Company may transfer the personal details of a user to a third party in cases where the customer has committed an act or omission that harms and/or may harm the Company and/or any third parties, the customer has used the Company’s services to carry out an illegal act, if the Company has received a judicial order ordering it to provide the customer’s details to a third party, as well as in any dispute or legal proceedings. The Company may use the customer’s personal details, without identifying the specific customer, for the purpose of analyzing statistical information and presenting and/or delivering it to other parties. Since this involves performing operations in an online environment, the Company cannot guarantee complete immunity from intrusions into its computers or the disclosure of the information stored by it. Illegal acts. If a third party manages to penetrate information that is reserved by the Company and/or misuse it, the user will not have any claim, claim or demand against the Company. The Company will be entitled to use “cookies” in order to provide the User with a fast and efficient service and to save the Customer the need to enter his personal details each time he enters the Site. In the event of events beyond the Company’s control and/or arising from force majeure, the Company will not be liable for any damage of any kind, indirect or direct, that may be caused to the Customer and/or to anyone on behalf of the Customer with this information lost or if it is used without authorization. Law and Jurisdiction The law applicable to these Terms and Conditions and/or any action and/or dispute arising from it, is Israeli law only. In any case of dispute, the courts (magistrate or district) of Haifa will have the exclusive authority to discuss it. The law applicable to the use of the Site, the Order and the Terms and Conditions This, including the interpretation and enforcement of the regulations, is Israeli law only.